We are always delighted and flattered to get complimentary feedback from our customers. I am glad to say it is a frequent event and one of the most satisfying aspects of running an online shop. These are some exact copies of genuine e-mails we have received recently:
"I am genuinely delighted with the outstanding service provided here and with the quality of the cufflinks.
Despite having had issues myself, receiving postal sendings to my abroad address, Octave personnel acted very patiently and in an extremely professional and service-oriented way to enable me to receive these beautiful cufflinks which I urgently needed as a present for a retiring professor."
Till from Berlin, Germany 27.6.24
"Good afternoon Andrew, I have received my order and wish to thank you, most sincerely, for your help and advice. The finished product is wonderful and I am sure Joseph will be more than pleased with them. Could I request that you pass on my thanks to your engraver for the superb work carried out on the cufflinks. I look forward to dealing with you again and I will most certainly recommend Octave Design to all."
JM - 13.8.21
JR - UK 18.5.20
"Good afternoon! I have received the cuff links and they are perfect! Thank you for everything and for making them with such short notice."
SC - UK 25.7.18
"I intended to ring you the minute the postman arrived because I was overjoyed when I saw them!! As you know I was uncertain about which font to have the cufflinks made in and was nervous opening the parcel, but I absolutely love them!! Thank you so much!! More importantly, my son loves them and was delighted to wear them for school yesterday."
DG - UK 10.5.18
"Dear Andrew, Another grandson, another Christening, another set of your gorgeous cufflinks. Delighted, as always, with these stunningly simple and beautiful cufflinks and the beautiful engraving. Thank you"
JT - UK 27.4.18
"Received cufflinks this morning - thank you so much. They are absolutely lovely and I am delighted with them. What a service. Thank you once again'
"Dear Andrew, This is just to say that I have received the cufflinks and they exceeded all expectations!! Thank you, I am so very pleased with them! Can’t wait to give them to my other half."
AP - UK 30.10.17
"Hi, I have just received the above order and I had to write and let you know how thrilled I am with it. The cufflinks are amazing. They are absolutely exquisite and the engraving has been very beautifully done! I know the recipient will be thrilled to receive them. Thank you for such a fantastic service."
ML - 26.10.17
"Dear Mr MacFarlane. Thank you again, the cufflinks arrived in Amsterdam today in time for my son's birthday! Excellent! I am grateful and best of good wishes"
JG - UK 25.10.17
"Hi Andrew, these arrived yesterday and are absolutely perfect... a beautiful product! Thank you so much!"
H - UK 9.8.17
"Thank you so much for the beautiful initial cufflinks which arrived this morning (I only ordered them yesterday). I bought two different initials, they being the first initial of each of our daughters, to give to my husband on Fathers Day. I wanted other customers to know how well made they are and what a perfect size - they sound very small in the description but the size really is perfect. They are of great weight and quality and the other thing that sets them apart from cufflinks available from other providers elsewhere is the double swivel. Thank you so much for a great product which I know my husband will treasure forever."
CF-UK 12.6.17
"Sorry not to have contacted you earlier, but I just wanted to let you know that the owners absolutely loved the cufflinks. Thank you also for your excellent customer service."
LT - UK 3.3.17
JB - UK 24.1.17
"YOU OUTDID YOURSELF!!!!!!!!!!!!!!! THANK YOU! I love the cufflinks! Again, Thank you!"
"Dear Andrew, Thank you very much. The cufflinks have just been delivered. They look superb! I am really pleased. Will probably order some for my son later in the year."
AS - UK 13.1.17
"Hi, Just a note for Andrew to say a big thank you - I have received the engraved cufflinks I ordered last week just now and they are perfect! Appreciate you doing the engraving so quickly and posting them to arrive today! Happy Christmas!"
SC - UK 21.12.16
"Hi All, Thank you so much for your great service, I received my cufflinks this morning which is amazing in such a short timeframe. I would highly recommend you to anyone looking for a quality and an equally quality service. Many thanks"
OM - UK 4.11.16
"I have just taken delivery of my order – what a wonderful start to my morning. They look absolutely perfect and just what I wanted. I was a little concerned that my requirements from a photo wouldn’t be able to be made but not only has this happened but the standard of the workmanship is second to none. I can’t wait to give them to my husband on our anniversary next month. Please pass my thanks to all involved with the production of my order including the engraver who has made them complete by including the dates, which couldn’t have been an easy task. Many thanks and I shall certainly recommend your company in the future.
Kind regards"
LC - UK 28.7.16
"Hi Andrew, Cufflinks just received, they're absolutely amazing, I love them so much! Thank you very much for all your help!"
SW - UK 27.7.16
"I am very pleased with the Cufflinks – thank you very much!"
JL - UK 17.6.16
"Andrew, Sorry to have taken so long to reply, this is to say thank you very much for the cufflinks , they arrived very quickly and are absolutely amazing. We are really impressed with both the quality of the cufflinks and the engraving. Yours sincerely"
DC - UK 12.6.16
"Dear Andrew, I have just received the cufflinks I ordered for my sons birthday. They are lovely and I am very pleased with them as I am sure he will be to. Thank you so much for your fantastic service and for getting them to me so quickly"
MY - UK 11.5.16
"Cuff links received and they are beautiful. Thanks so much for the great service!"
JM - UK 7.5.16
"Just a note to thank you for your speedy and efficient service. The cufflinks are beautiful and will be very much treasured by my godson as he grows up. Kind regards
A - UK 29.4.16
"Hi Andrew, The cufflinks arrived today, thank you very much. I'm delighted with them. Your service has been absolutely brilliant as well. Best wishes"
A - UK 21.4.16
"Hi Andrew, Apologies for the this late email but I just wanted to thank you so much for the cufflinks which arrived safely and in time for the Birthday. Ben my husband was delighted with them as I was; they are already treasured items! Thank you too for the excellent customer service. It was much appreciated. My very best wishes for the future to you and English Cufflinks."
CT - UK 16.4.16
"Just received my order. Absolutely fantastic, my brother will love them. I may even need to buy some for myself. Thank you very much"
AS - UK 12.4.16
"Hi Andrew, The Cufflinks have arrived and are perfect, thanks again for your help and fantastic customer service it's very much appreciated. I will certainly be recommending you to my friends and look forward to purchasing from you again in the future. Kind regards"
JG - UK 12.4.16
"Dear Andrew, Thank you so much for the beautiful cufflinks, which much to my surprise arrived the day after I ordered them. I was delighted with them, and my younger grandsons will now be able to have the same as their elder brothers/cousin for their 21st birthday.
Having now got all 6 sets, this means that I am unlikely to need your services in the future, but I won’t hesitate to tell all my friends where they came from and have already mentioned your company to people I know on line. Wishing you the continued success you so richly deserve,"
PC - UK 4.4.16
"Dear Andrew, The cufflinks have arrived this morning – they are excellent, just what we wanted. Many thanks, regards "
S.R.B. - UK 31.3.16
"Dear Andrew, Thank you so much – they are absolutely beautiful. I know the recipient will be thrilled as am I. Best wishes and thank you for your efficient service."
L.M. UK - 23.3.16
"Just to say thrilled with cufflinks, my godson will love them! Thank you!"
SK - UK 23.2.16
"Hi Andrew - The cufflinks I ordered have just arrived (Lion monogrammed with script backs and inside personalisation), and all I can say is 'wow'. They are truly beautiful and I am so happy with the finished product. They are a wedding present for my husband to be at our wedding at the end of May and they couldn't be any more perfect. Your engraving is exquisite and they are beautifully packaged. You are worth every penny. Absolutely over the moon. I can't wait to give them to him! Thank you so very much,"
FG - UK 19.1.16
“Dear Andrew - just to say that the Lion cuff links have arrived this morning and I'm absolutely thrilled with them and with the service provided. I think my nephew will love them and they are just perfect for his 18th birthday.
Best wishes”
CM - UK 12.12.15
“Hi Andrew,
I have just received the cufflinks and they are absolutely fantastic. Thank you so much for your efforts.”
CW - UK 8.12.15
"Cuff links arrived a few days ago and are just perfect. Thank you so much.
Best wishes,"
MC - UK 7.12.15
"Many thanks for processing my order (Lion Ovals – Monogram Initials) in super quick time!
I really appreciate you and your team pulling out all the stops to get me out of a spot of bother.
I love the look, feel and quality of the links and will definitely recommend and use you in the future.
Thanks again!"
PT - UK 3.12.15
"Hello, My cuff links arrived today; Very quick service; Beautifully packaged; Very neatly presented; A quality product; Perfectly engraved; What's not to love?
They will make the perfect silver wedding anniversary gift. A huge thank you. I can't wait to give them to my husband to wear at our party. It's always a worry purchasing on line. Will the quality be up to standard? Will they look as good as in the photograph and will they actually arrive?
You have exceeded all expectations. Thank you so much"
M.H. UK 30.10.15
"Hi Andrew,
hope you are having a good weekend!
Just wanted to say thanks again for your swift support - cuff links were very well received!
All worked well. Thanks"
S.K. UK 30.8.15
"Good morning Andrew,
I just wanted to let you know that the Cufflinks arrived before 9 am today and they are perfect! Thankyou so much for your excellent service and quality of products. I am delighted that my first grandson will have such a special keepsake of his year of birth and christening.
With good wishes and great appreciation,"
SW UK 20.5.15
"Dear Andrew
Thank you SO much for the super cufflinks and for getting them to us so efficiently. They are terrific. Please pass on my thanks to your engraver for doing such a splendid and speedy job.
All best wishes"
C. UK 2.4.15
"Hi Andrew
Thank you for the cuff links they are lovely and I really appreciate you speeding up the order. Once again thank you for the exceptional service you have given to me."
Kind regards SH - UK 23.2.15
"Oh my god, they are beautiful, thank you so much and for doing them so quickly!"
James - UK 12.11.14
"Hi Andrew. Just to say the cuff links have arrived and I am beyond delighted. Thank you so much. These are very special indeed. Thank you , kindest regards"
emma - UK.13.10.14
"Thank you so much for your special service! The cuff links arrived on Thursday as arranged and were wrapped ready for Friday. Everyone was really pleased with them. Excellent service, excellent engraving on an excellent product. Please thank your engraver. I will recommend your products to my friends."
LR - UK 5.10.14
"Hi Andrew, Just wanted to say how pleased I was with the silver cufflinks I ordered though you on 17th Sept.
Ordering over the phone made it so much easier for me & you were extremely helpful & kind which helped my choice of design etc. They are just as I'd hoped, a quality item, the inscription is beautifully done & they are they presented in a really nice box/packaging. Also I would like to thank you for ensuring they arrived in time. I won't hesitate to recommend & use you again. Thankyou very much"
LE - UK 4.10.14
"Dear Andrew, sorry for taking so long to email but thank you for the fantastic cufflinks that you created for my son. The Kelvin Ensemble logo you had to work with was very tricky and a little unclear but the result was fantastic. When he eventually got them on his graduation my son absolutely loved them! A great result for a very personal gift.
Thanking you"
MG - UK 13.9.14
"Hi Andrew, Thank you!! I am absolutely delighted with them & so is my Father, who they were a present for! I would highly recommend yourself & will no doubt be using your services again in the future. Many Thanks & Kind Regards"
K - UK 9.7.14
"Dear Andrew
Just wanted to say thank you for the lovely cufflinks - my husband was thrilled with them."
CS - UK 15.4.14
"Dear Andrew,
I would like to take the time to thank you for the stunning cufflinks that I have received today. They are absolutely beautiful and I can't wait to pass them to my godson at his Christening on Sunday.
I would also like to thank you for the amazing service that you have provided. I left it a bit late to order but you have managed to beautifully engrave the cufflinks and have them delivered in plenty of time.
I will definitely be recommending you to others and will use your service again in future.
Thank you so much."
JD - UK 26.2.14
"Dear Andrew, Please accept my praise for the design and quality of the gold engraved cufflinks I recently purchased from you. The leather box set them off to perfection. I was particularly pleased with the prompt and courteous way you dealt with my enquiry and my special request. I recommend you to all individuals who want high quality British goods that showcase excellent craftsmanship. Please feel free to utilise my comments on your website or in other advertising in the future. Merry Christmas! NJB."
NB - UK 20.11.13
"Hi Andrew,
The cufflinks arrived safely and are perfect. My husband to be will be delighted, they look fab!
Many thanks for all of your help and advice.
Best wishes,"
LB - UK 14.4.12
"Andrew,
I have received the cuff links and they are truly truly beautiful.
Thank you so much for your help. They have really exceeded my expectation and i will definitely be recommending English Cufflinks to others !
Much appreciated."
R - UK 4.4.12
"Hi Andrew,
I have received the two pairs of cuff links. They are really beautiful and I thank you so much for getting my son’s done in quick time.
Thank you once again for delivering! And for the beautiful cuff links. I hope my boys will like them – I am sure they will. They are lovely to keep.
Kind regards,"
SS - UK 29.3.12
"Hi Andrew
I forgot to say that the cufflinks arrived and they are beautiful. Thank you very much.
We are due to hand them over so I’ll let you know the reaction.
Thanks very much for your help."
JF - UK 27.3.12
"Hello Andrew,
The cufflinks have arrived and are simply stunning!
I was not expecting them so quickly, thank you very much for the fast turnaround.
Beautifully packaged too,
Thank you again,"
CE - UK 7.3.12
"The cufflinks arrived today. They are lovely. Very good quality. A lot of other cycling cufflinks that
I looked at were very cheap and tacky, these are classy.
Thanks once again."
LG - UK 2.3.12
"Dear Andrew,
Many thanks for a fantastic service – I couldn’t believe it when the cufflinks arrived in two days. We are really pleased with them (including mum!)
Regards,"
KT - UK 1.3.12
"Hello Andrew
The cufflinks arrived in time and were are real hit - the engraving was a really nice touch and made them even more special!
Best wishes"
KP - UK 27.2.12
"Dear Andrew,
Just wanted to let you know that I received the cufflinks. Their quality and design is exactly how I imagined.
Many thanks,"
CB - Bucharest 27.2.12
"Dear Andrew,
They have been done beautifully! Thank you so much for your help!"
EGR - UK 24.2.12
"This is somewhat belated but I just wanted to write to say how delighted I was with the custom cufflinks I ordered from you in November. They were exactly what I wanted and I was very impressed by how fast you produced and dispatched them, and with how straightforward all my dealings with you were."
SH - UK 5.2.12
"Dear Andrew,
Thank you ever so much for agreeing to process my order as quickly as you did! The cufflinks arrived on time and Richard and I are now engaged! He really likes the cufflinks and has worn them twice already!
Thank you again! I will certainly recommend you if anyone wishes for some cufflinks!
Regards"
NM - UK 4.2.12
"Dear Andrew,
I would like thank you sincerely for the excellent service relating to the above referenced order. As you know I made the on-line purchase on Wednesday evening and to have the cufflinks arrive in mint condition, fully engraved on Friday, in time for Christmas, was an absolute delight and a real surprise! Thank you very much indeed. I will definitely be recommending your company to all my friends and relatives.
I wish you and your family all the very best for 2012.
Kind regards,"
GP - UK 27.12.11
"Thank-you for the lovely cycle cufflinks - they arrived as promised Friday lunchtime and are as they appeared on the website. I'm sure my son will really like them as his birthday present.
Thank-you for your good service.."
JG - UK 8.1.12
"I just got the cufflinks, they're gorgeous!!! My partner and I are 'tying the knot' next week so I thought a pair of silver knot cufflinks would be an ideal wedding gift for him - thank you!"
JG - UK 21.12.11
"Hi Andrew
Just to let you know that the cufflinks have arrived. They are lovely and I think my Dad will love them.
Thanks again for being so accommodating.
Kind Regards"
CH - UK 14.12.11
"Dear Andrew,
Many thanks and merry Christmas"
I just wanted to say how fantastic the cuff links were. Not only was the quality of the silver work excellent, the presentation box is lovely touch. Service was also exemplary. "
MB - UK 13.12.11
"Dear Andrew
I received my cufflinks this morning. I cannot thank you enough they are amazing! The detail in them is incredible and they are exactly like my husbands car. They are so fantastic I have given them to him today!!! I simply couldn't wait till Christmas Day and neither could he!! This fabulous result could not have been achieved without your excellent customer service. Thanks again
Kind Regards"
CT - UK 12.12.11
"Hi Andrew
Just wanted to say the cufflinks have just arrived (was getting a big edgy when it hit 1pm, but then I saw postman coming along the road!). Anyway, thank you for ensuring your promise was kept and they are here and they look fabulous. Really pleased. Think my husband will love them.
Kindest regards"
SC - UK 1.12.11
"Dear Andrew,
I have just received the silver cufflinks monogrammed with my husband's initials. I am thrilled to bits with them, and am quite sure that he will be delighted with his surprise Christmas present.
What amazingly fast and efficient service. Thank you so much."
HG - UK 1.11.11
"Hello Andrew,
Just a quick thank you for your excellent services when I ordered my engraved lion cufflinks. They are beautiful. Hopefully my Andrew will love them as much as I do.
Thank you as well for the exceptionally quick service. I ordered them with you on the Monday, and I had them delivered on Friday morning. Considering you engraved them for me as well, I thought that was an amazingly quick service. I will recommend your services in the future."
AT - UK 24.10.11
"GOOD MORNING ANDREW,
I HAVE JUST GOT GOT HOME FROM MY HONEYMOON - THE CUFFLINKS WERE A WEEDING PRESENT FOR MY NEW HUSBAND !
I JUST WANTED TO TAKE THIS OPPORTUNITY OF THANKING YOU FOR SPEED AND CARE WITH WHICH YOU COMPLETED THIS ORDER. THE RESULTS HAVE BEEN MUCH ADMIRED
BEST WISHES"
HW - UK 12.10.11
"Hi Andrew, I have received the cufflinks and they are beautiful. I'm very pleased with them and I'm glad I chose your company over the local cufflinks store. The samples that were shown to me there do not compare in quality. Thank you"
TR - US 14.5.10
"Thank you for the cufflinks - they arrived promptly and in perfect condition. They are a 40th Birthday present for my brother - I am sure
he will love them. Once again, many thanks."
LC - UK 9.5.10
"Dear Andrew, Thank you so much, the cufflinks arrived today (much earlier than I expected them to) and they are perfect. They look even nicer in real life than they do on the website"
GL - UK 2.4.10
"Dear Andrew, Just to let you know that I received the cufflinks this morning. They are lovely. Thank you so much for getting them completed on time. It is very much appreciated. I can't wait to present them on Friday!!! With many thanks indeed for all your assistance and patience..."
JL - London 29.3.10
"Dear Andrew, I just received the engraved cufflinks that I ordered only last week and they are absolutely perfect!! Thanks so much for doing such a wonderful job on my husband-to-be's wedding cufflinks- the presentation box is also lovely. I will definitely be recommending your business to all of our cufflink wearing friends. Many thanks, "
CB - New York 21.10.09
"Hi.Received today. Thanks for the priority handling. Very efficient. In fact, if you hadn't contacted me so fast, i would have assumed all was well! :-) Having said that, keep up the excellent customer service, and maybe try consulting for some larger organisations that could take a leaf from your book! Thanks again. "
J - UK 19.10.09
"Dear Andrew, Just to let you know I ordered these cufflinks, they arrived today and they’re perfect! I’m so grateful, thank you very much. With best wishes"
DH - UK 1.10.09
"I ordered some cufflinks as a 21st birthday present, and was absolutely thrilled with the quality and presentation. They arrived very promptly and the recipient was delighted with their understated elegance. I’m sure I shall order from you again, and would unhesitatingly recommend your quality and service."
VR - UK 29.9.09
"Dear Andy - Thank you so much for the fabulous silver engraved Lion cufflinks (T&H and H&T) that arrived safely, as promised, today by courier. They are absolutely beautiful, and I can't wait to see my husband-to-be's face when I present them to him! I very much appreciated your swift response, with such a high quality product, and will be recommending your company to my friends and family.Thanks again"
HR - UK 17.9.09
"Hello Andrew, I received the cufflinks this morning. Am really pleased, they look and feel beautiful- I'm sure my husband will love them. Thank you for the efficient service. Regards, "
HW - UK 13.8.09
"Dear Andrew Just a note to let you know that I have received the beautifully packaged and presented cufflinks. They are truly beautiful, stunning. I keep getting them out and looking at them, then hiding them away as I have to keep them hidden until our anniversary in October. They really are very special – intricate and beautifully finished. I would sincerely like to thank you and your team for creating such a superb and special pair of cufflinks for me. Best regards"
HK - UK 22.7.09
"Andrew Cufflinks arrived safely this morning – they really are exceptional and thankyou very much for undertaking this order, exactly what I was looking for. With thanks"
JW - UK 6.7.09
"Dear Andrew, The cufflinks have arrived and they are beautiful. I love the fact that they look so solid and smart. I can't wait to present them to my husband on Friday - I know he is going to love them. Thank you, thank you, thank you a thousand times over. "
RL - UK 24.6.09
"Dear Mr Macfarlane, I would like to take this opportunity to thank you for the excellent service & quality of the cufflinks which I received this morning. I am sure my husband will be delighted with his silver wedding present & I will have no hesitation in recommending your company to family & friends. Many thanks again "
AB - UK 16.6.09
"Andrew, Thank you so much for the very rapid delivery of the cuff links I ordered from you. To place an order on one day and then receive the goods the following day is a service you must be proud of. The cuff links are beautifully crafted and I know my son will treasure them. Many thanks."
DH - UK 16.6.09
"Dear Andrew, I just wanted to say thank you for getting the cufflinks to me so quickly. They are exactly what I was looking for and make a charming gift. Best wishes"
JW - UK 11.6.09
"Andrew, The cufflinks have arrived today and are fantastic; thank you so much. I must say I am very impressed with the levels of communication and efficiency. Thank you once again"
SF - UK 2.6.09
"You are more than welcome Andrew! I will definitely be using you guys again and Dave means it when he says he loves them!! I also like the fact that you are so direct with communication - so refreshing - use any of my comments if you wish! Best wishes, A new addition to your list of happy customers!! "
SH - France 27.5.09
"Dear English Cufflinks The links came through yesterday – and therefore a note to say that they look great, well made and with finely-cut lettering. And my thanks and appreciation for such a prompt and efficient service. Excellent!"
SN - UK 20.5.09
"I wanted to let you know how pleased I am with the cufflinks you supplied and also with the service. I had excellent advice, no pressure and no rush. The cufflinks were sent very quickly at my request and they were beautifully presented and exceeded my expectations. Thank you"
WJ - Netherlands 13.5.09
"Hi Andrew, Just realised I haven't emailed you to say thank you so much for the lovely cufflinks you made for my husband's anniversary present. They came out exactly as I hoped and my husband was very impressed. The quality and finish was superb. Thanks for all your help and I would definitely recommend your services. "
GL - UK 7.5.09
"Dear Andrew, Thank you very much for the beautiful cufflinks which arrived today as promised! This is the best service I have ever had on the internet. You did exactly what you promised despite the rush and including the engraving. I will definitely recommend you! Many thanks again,"
LB - UK 7.5.09
"Dear Andrew, I received my cuff links yesterday and they are beautiful, I am so impressed with the quality and weight of them and just want to thank you. I looked all over here in the states and find nothing that could even compare. Thank you so much, I really love them and know my husband to be will be thrilled as well. Have a great weekend!"
LS - US 2.4.09
"I must admit I was a bit nervous ordering from your (to me unknown)site for the first time.
But yesterday I received the cufflinks already, so much quicker than expected...AND they are absolutely beautiful!! Thank you very much, my husband will be touched with this unique gift with the initials of his children ! "
YK - UK 10.3.09
"Andrew, Just a quick email to say how pleased I am with the cufflinks. You never know when ordering things on the internet how they will turn out, but they are perfect. They fit in perfectly with the theme of our wedding, and look really good too - I can't wait to give them to my fiance - he will love them!! Thanks again "
RD - UK 10.3.09
"Dear Andrew, Just a quick 'big thank you' for supplying the cufflinks so quickly.
You really saved the day and they were really great, and were loved by
my husband. I will certainly be recommending you to all my friends in the future. Thanks again"
AI - UK 9.3.09
"Dear Andrew, New cuff links arrived today and they'll make a perfect gift. Thanks for all your help. I am very impressed with your customer service and will recommend your web site. Thanks again, "
JC - UK 5.3.09
"Dear Andrew, Just to say that the cufflinks arrived today and that we are delighted with them. Thank you for the good work and very efficient delivery. "
AS - UK 5.3.09
"Dear Andrew, I just wanted to say thank you for the great service. Even though I ordered them at the last minute, Wednesday wanting them for Friday, you got them out to me in time for valentines day.
My husband loved the bike cufflinks and all the little details. I will be sure to recommend you and use again in the future. "
NK - UK 17.2.09
"Hi, I just wanted to let you know that I received the cuff links in time for Christmas. I wanted to thank you for all your effort in having them ready in time. I meant to write this sooner but I forgot!"
MA - Canada 19.1.09
"Hello I just wanted to write to provide some feedback on the order I recently received.
After spending the best part of a week deciding on which supplier to use, I settled on yours after hearing good feedback from someone I worked with.
I would like to say - that despite me not even completing my order properly, and sending through an email to rectify the engraving that I had missed out, you replied most promptly to let me know that you had received my message.
Thank you so much much for what I would describe as a 'timeless' and stylish gift, beautifully engraved, which I hope will last my partner a lifetime. I could not have made a better choice. He was truly 'overwhelmed by what I had ordered for him'. "
SW - UK 30.12.08
"many thanks for a speedy, reliable service and a superb pair of cufflinks"
MN - UK 1.12.08
"hi there, Have just received my order for silver cufflinks, Just wanted to mail and say they are beautiful, exactly what I wanted and so sophisticated! The simplicity of the engraving and the font are what I envisaged. Many thanks for making this SO easy! "
SN - UK 1.12.08
"Andrew, I am so pleased with the rectangular cufflinks! My husband was even more excited that he received something so well-made as an anniversary gift. I really appreciate your exceptional customer service and timely turn-around. I will heartily recommend your products to friends and family! Thanks! "
CC - UK 17.11.08
"Just to say thank you very much for the cufflinks. Arrived in good time today and they are absolutely stunning - better than we expected! "
CL - UK 29.10.08
"Thank you for my recently received order.. Excellent service ! Your engraver dealt very well with my non-standard request. Such fast delivery, too. I am a very happy customer, and will be returning to you."
HM - UK 15.10.08
"Dear Andrew, Just to confirm safe receipt of the cufflinks - reception had them. They are absolutely fantastic! I am so so pleased with them. You have done a brilliant job and I can't thank you enough. They are a really great personalised gift which I'm sure my husband will treasure for his 40th.
Thank you so much for all your help with the design and for a truly wonderful present for me to give. "
TA - UK 2.10.08
"Order received. Very nice cufflinks - Beautifully presented, thank you"
GH - UK 18.9.08
"Dear Andrew, I have just received the cufflinks you have made for my husband to be and I am blown away by them, they are beautifully made and the presentation case is first class I couldn’t have asked for anything more"
LH - UK 18.9.08
"This is just a quick email to say thank you very much for the beautiful engraved cufflinks and also for the quality service you provided me. Despite only ordering the cufflinks on Thursday evening they arrived yesterday, Tuesday, in time for my partners birthday, and I am really grateful to you for getting them to me so quickly. The cufflinks and presentation box are lovely, quality items and both myself and my partner are really impressed with them. I will not hesitate to use your company again for other gifts and will recommend you to my friends"
JR - UK 17.9.08
"Andrew, Cufflinks have arrived and they are gorgeous. The quality of work is excellent and I know that my future husband is going to be thrilled with them. Thank you again for your help. "
J - UK 29.8.08
"Dear all, A belated note to say thank you for the beautiful cufflinks! They look exactly as I had hoped, if not better. Your service was extremely quick and efficient and I am really pleased with the results. My future husband will have a memento from the wedding that will last forever and maybe even pass down the generations to come! Thank you! "
JB - UK 19.5.08
"Just to let you know how delighted I am with the cufflinks recently ordered for my grandson. The cufflinks are a quality item very nicely boxed - they make a lovely gift. Regards, "
JM - UK 8.10.07
"Dear English Cufflinks!!!
I just wanted to say I have successfully received my order from you despite the fact that we were all facing a postal strike so thank you so much for pushing my order through when I made it on Wednesday.
The cufflinks are a 21st birthday present for my brother so i am very grateful that i will be able to give him them on time!
I will be sure to recommend you! Thank you again "
LK - UK 5.10.07
"Hi There
I received the Cuff Links today and want to thank you for fast delivery and excellent service , never before has anyone been so helpful and gone out of their way to meet my requests. The Cuff Links certainly have that " WOW " factor , the engraving is superb and the presentation box is brilliant, what more could one ask for.
I will certainly be recommending your company to my friends and I will
be back for more in the future. Sincere thanks"
LM - UK 6.9.07
"I just felt that I had to write and say how pleased I am with my recent delivery of silver cufflinks. The packaging and speed of delivery was first class and any slight apprehensions I had placing this order without seeing the cufflinks first completely disappeared as soon as I opened the parcel. I thank you for such brilliant service and will definitely recommend you to friends. "
AW - UK 13.6.07
"Hi Andrew,
Many thanks for the first rate service and excellent cufflinks. They arrived Thursday and are exactly what we wanted (there was never any doubt!). Thanks again. "
G & K - UK 10.6.07
"Hi Andrew, I just received the cufflinks and I am absolutely stunned. They look beautiful and are of a very high quality. I am so pleased. Thank you very much again for all your assistance. I can only recommend your service to everyone. Great customer service and very quick delivery. Many Thanks again. "
HJ - UK 7.6.07
"The cufflinks arrived today and they are superb – no other word for it. I’ll be sure to tell anyone who asks where they can be ordered and if you need a testimonial I will be happy to oblige."
WI - Canada 16.5.07
"Just to say how thrilled I am with your service. The links I ordered last thing on Friday were delivered early on Monday morning - very efficient. Also, the links themselves are far nicer than I had expected, they are of super quality & design and satisfyingly chunky! They will make a lovely 18th birthday present for my Grandson. I shall recommend your company to my friends. Many thanks, "
OS - UK 1.5.07
""hearts" have arrived safely many thanks, they look as good as they do in the photo.
thanks for the good service, will pass your name to friends, and will surely be back myself. "
LB - UK 13.4.07
"Many thanks for the beautiful cufflinks! I have been looking for over a month for the perfect gift and I know that I have found them! The titanium cuff links are better than what I saw on your website. And delivery was quite timely. Thank you for the excellent service! "
SK - US 9.4.07
"Many thanks for your prompt service. The cufflinks took exactly one week to arrive and were beautifully engraved. I consider myself 100% satisfied! Once again, many thanks"
JN - UK 6.4.07
"Dear Andrew
Received the cuff links this morning - and they are gorgeous, I'm so thrilled with them. We wanted something special for our son's 30th birthday, and we've found it! "
JB - UK 23.3.07
"Hi Andrew
I just received the cufflinks this morning at work. I just wanted to say that I really like them (hope my boyfriend does too!) - the box that they come in too is also lovely.
I just wanted to say thanks and say your service levels are good - I know what it's like to only ever hear customer complaints so I thought you might like some praise! I will be recommending your site to friends and will hope to revisist soon!
Thanks again"
J - UK 8.3.07
"WOW WOW WOW!!!
THANK you so much for the brilliant service, and FANTASTIC cufflinks. So efficient, and they are presented in a superb presentation box. The engraving was brill to.
Don't know what more to say - but if you ever want a recommendation - I'm your customer. Will certainly be back for more!!!"
AH - UK 16.3.07
"Dear Andrew
I am emailing to say how impressed I am with the service that I have received. My brother was delighted with the cufflinks which were a 40th birthday present. The standard of communication and the quality of the cufflinks were excellent. I would certainly recommend the company. With sincere thanks"
JM - USA 8.6.06
"I would just like to inform you that after receiving one of your products, to be precise an 8 Pool Ball pair of cufflinks, i am very satisfied by your service. I loved the cufflinks- in fact they were meant as a present, and were impressive. I am also grateful for all your help, as you immediately responded to my queries, as well as the quick delivery of the product, just as it was promised. Keep it up!"
JC - UK 4.6.06
"Good Morning,
Cufflinks were received this morning and they are smashing. Many thanks and regards"
GH - UK 10.5.06
"Dear Sir / Madam,
I placed my order for a pair of cufflinks yesterday and just received them as promised.
I am very impressed with your client service, not only in the timely delivery of my order, but also with the personal treatment I received when I called, the ease with which the order was placed and in general how nice it has been to deal with you."
MD - London 9.5.06
"Dear Andrew
Received cufflinks last week. You have exceeded my expectations both to delivery and standard of work. They are really exactly what I wanted and I know my future husband will be as pleased with them as I am. Thank you again. Kind regards"
AB - UK 17.4.06
"Thank you so much for completing my order so quickly. They are just perfect! Many regards,"
RS - UK 15.4.06
"Just a quick note to say thanks for my beautiful cufflinks. They are the second pair that I have had from yourselves and agan they were delivered quickly. I must say that they are very reasonably priced
and the quality of them is superb, better than any I have seen in the shops...and I live in the centre of
London. I will definitely be ordering a 3rd pair in the near future
Regards"
MS - UK 6.4.06
"Just a quick e-mail to say thank you for the great service. Our cufflinks ordered in the name of Sedley, arrived quickly and safely and are just want we wanted. Also great website, really easy to use!
Thanks Jo"
JS - UK 31.1.06
"Dear Sirs
Just a short email to say how pleased I am with your service. I ordered a pair of cufflinks yesterday and they arrived in the post this morning; they are
definitely heavy as described on your website too. I will certainly purchase more from your company and recommend you to my friends and colleagues"
MS - UK 14.1.06
"Hi Andrew,
The cufflinks did indeed arrive in time for christmas and they are FABULOUS. My boyfriend was rapt. I cannot adequately tell you how impressed I have been with this process. What an amazing level of customer service you offer."
NT - Australia 2.1.06
"Hi
Just wanted to compliment you on your excellent service. Ordered some engraved cuff links on 21/11 for an 18th birthday present and they turned up 30/11. They look fantastic and we are very satisfied with them and your service.
Nice to do business without any grief for a change! Keep it up. "
WL - UK 1.12.05
"Cufflinks arrived at the club this morning exactly as promised. Just like your customer service the quality and detail are just superb and they are such excellent value.
The whole transaction has been a joy at every stage and all so easy with the mock up, photos & samples.
Surprisingly it has all been done by email and we have yet to talk to one another. I will make a note to call you to place our next order. "
AP - UK 18.11.05
"English Cufflinks has both a great product and great customer service. I've purchased a couple sets from them. They've got some stunning cufflinks.
When one set arrived scratched (they fell out of the holding elastic in the mail), they offered to ship them back and replace them, all at their cost, to pay for having them repolished, or whatever else would work out for me. I wound up taking them to a local goldsmith in Santa Cruz, Thomas Mantle, who polished them up at no charge and sent me on my way.
And then, Mr. Macfarlane (of English Cufflinks) sent me a free pair of cufflinks. No warning or anything; they just showed up in my mailbox. Nice!
(If it weren't for the british stamp, I'd never know that I was getting personal service from someone 6000 miles away.)"
EL - US 19.10.05 (posted on a 'Blog')- see here
"Dear Andrew
The cufflinks arrived yesterday, and they are fabulous. Many many thanks for all your help, patience and the wonderful end result. I am sure Mark will love them! Best Regards"
KH - UK 14.10.05
"Thank you so much for the cuff links received today as promised the 26th August. It is always a bit of a worry ordering goods via the internet but they are better than I imagined and the engraving style lettering advised by Andrew is perfect. Thank you Andrew for the time you spent over the telephone and for arranging the last minute changes. It was refreshing to be able to talk to someone directly about an order rather than get put through to a call centre or try and explain via an email.
I will definitely be recommending you to friends and use you again myself.
Thanks again"
CL - UK 26.8.05
"I received my order today after ordering only yesterday which I am very impressed with : wish all companies could be as quick. The cufflinks are better than the picture had me believe and as they are a wedding present for my fiance I am really delighted with my purchase. Thank you. "
L - UK 24.8.05
"Dear Sirs
I would just like to thank you for your very quick, professional and excellent service with regards to my recent order. The cufflinks were ordered for a friend as a present and were perfect - it is always hard to know exactly what you are getting when you order from the internet but the cuff links were better than expected and I was most impressed by the speed in which they arrived!. Thank you for making it so easy - I will have no hesitation in recommending you to others.
Kind Regards "
GB - UK 18.8.05
"Just to say thank you for the speedy delivery of the golf ball and tees cufflinks I ordered for our friend's 50th Birthday. They arrived much quicker than we had envisaged and were therefore able to take them up to him this weekend in time for his Birthday instead of leaving it until his party next weekend. We were really pleased with them, as was our friend, and it was so nice to be able to trust that the item received in the post was as good as, or actually better than, what we saw advertised on the website. They were very solid and a good weight too.
Many thanks again. "
J - UK 26.6.05
"Andrew,
I got the Cufflinks today... They are FANTASTIC... I love them.. I am so happy with the outcome..
I really appreciate all your hard work and I am overjoyed at the quality and quickness of your service.
I would highly recommend your site to all my family and friends.
Thank you so very much "
KH - UK 11.6.05
"Dear English Cufflinks, Thank you for sending me the Times Roman Initial Cufflinks which were for my husband's graduation. After searching for some time looking for a graduation gift, your website offered a distinctive range; both the quality and service were excellent. My husband and I are delighted with them. Once again, many thanks for your help. Regards"
SA - UK 30.5.05
"Andrew, Thanks for the bonus cufflinks! That was a totally unexpected surprise in the mail the other day. I really appreciate the gesture. I certainly have you bookmarked the next time I need to do some cufflink retail therapy. You carry some of the nicest cufflinks I've seen on the net, and at very reasonable prices. My cool circle cufflinks are still my favorites. Thanks again..."
E - US 27.4.05
"I am writing to express how impressed I am with an order that I received
from you today. The personalised cufflinks were a last minute gift idea for
an occasion on Thursday of this week, so I was especially appreciative of
the speed at which they were delivered. Besides that, the cufflinks
themselves are perfect for the recipient!"
LK - UK 17.4.05
"I just wanted to write to let you know how pleased I was with the cufflinks I have purchased to give my fiance on our wedding day. I had
seen a set I liked on your website but they were pictured in silver. On telephoning I found these could be made in gold for me and I was very impressed with the helpfulness of Andrew and the quality of the finished product. The cufflinks are something to be treasured I am sure.
Many thanks."
MP - UK 14.4.05
"Dear Andrew,
Received the cufflinks this morning. Perfect. Thank you so much for all your
help. I would definately recommend Octave Design to my family and friends. Great service."
VM - UK 15.4.05
"Dear English Cufflinks,
thank you for sending the silver knot cufflinks which are for my brother-in-law's 60th birthday. He will be delighted with them and I am delighted with the quality and presentation of them. So thank you from a satisfied customer."
GP - UK 31.3.05
"Dear Sir or Madam
I received my order of £ cufflinks today thank you. I just wanted to let you know that I think they look lovely; I am extremely happy with them and very impressed with how quickly they arrived.
Thank you for all your help "
RM - UK 24.2.05
"I wanted to let you know that I received my grey mother of pearl & diamond cufflinks today. I have to say that they are exquisite, and your service and communications with me were excellent. I would definitely recommend your website and products to family and friends.
Thank you,"
CG - US 21.1.05
"I was surprised and delighted to be in receipt of my personalised cufflinks order so soon after ordering! Many thanks for such an excellent service and quality product - I would not hesitate in recommending your company."
MS - UK 5.11.04
"Hi, I ordered some cufflinks from your website for my Godson's christening, and I wanted to take this opportunity to tell you how impressed I am with the quality of the product and the speed of delivery. I only ordered them yesterday at about 4 o'clock and received them first thing this morning. The picture on the website does not do justice to the quality of the actual cufflinks. I will certainly use you again and recommend you to others.
Thank you!!"
LD - UK 19.10.04
"Hello,
The cufflinks I ordered on October 12 arrived this morning, sooner than I had expected. The "Cool Square" cufflinks are beautiful! I'm delighted. I'll shop here frequently and recommend you to everyone. Thank you very much. "
PR - US 15.10.04
"I found your website by chance - and I too want to say how impressed I was by the very speedy and efficient service I received. The cufflinks are lovely - I will be using you again!!"
KM - UK 29.9.04
"I would just like to say how impressed I was at your speedy and efficient service. I ordered a pair of silver cufflinks from you for my husbands birthday on Monday and thought i had left it rather late when i ordered late on Thursday afternoon. To my surprise I received the cufflinks the next day. They are beautiful, hope he likes them as much as I do. Many, many thanks,"
MG - UK 3.9.04
"Thank you for your prompt delivery - my order arrived yesterday. Using your website was a pleasure and your descriptions match the actual cufflinks exactly. I'm very pleased with them all! Many thanks"
G B - UK 27.8.04
"I have received the cufflinks and they are really brilliant. Great design and brilliant service. It was a pleasure to deal with you.
Regards and many thanks"
T L - UK 25.8.04
"Thanks for the speedy service, the cufflinks were even better than they looked on your website and such great quality - a perfect gift, will definately be recommending your company, thanks again." H S - UK 12.8.04
"I can't believe you confirmed my order at 14.55 yesterday and I have just received the cufflinks I ordered, they are fantastic and exactly as I expected from the images on your web site. Fabulous first class service which I will use again and thoroughly recommend to friends and colleagues. Many many thanks."
K- UK 5.8.04
"Not only was I delighted with them but the recipient was too.
He wore them during his graduation (from Queens University Belfast - Law Degree).
I'll have no reservations in recommending your Co. in the future.
Thanks again"
C - Belfast 27.7.04
"Arrived this morning………look great, and the box is pretty good too.
With thanks...."
S - UK 25.7.04
"I received the package Tuesday afternoon. Thank you very much for the quick
delivery and for the great cufflinks. They're beautiful!!! "
K S - US (25.5.04)
"Thankyou for such a speedy service and good products.I ordered the inital cuff links at midday yesterday and received them this morning. just what i was looking for and good quality. I'm sure my partner will be pleased many thanks"
K L - UK (27.2.04)
"I just received the Titanium Cuff links that I ordered. I am sure my fiancee Dan will love them, they are a gift for our anniversary, and for him to wear on our wedding day. Thank you so much, they are beautiful! I will definitely think of you in the future for this kind of gift! Thanks"
A C Pittsburgh (29.1.04)
“I have just received my delivery and want to thank you for your speedy and efficient service. The cufflinks are absolutely perfect and I am delighted with them as, I'm sure, my partner will be. Many, many thanks.”
M H UK (10.12.03)
“Great product and service, fine example of e-commerce!
cheers”
R M Scotland (26.11.03)
“Hi there,
Just wanted to say how pleased I was with my recent purchase of the Treble Clef cufflinks. They are even nicer in reality than they are on your web site. Also the promptness of your delivery and the helpfulness of your staff when I rang with my order. Your range is excellent too as having an interest in music I was searching for ages to find something appropriate, that was until I found your web site.Since my purchase I have informed friends etc. about your company and one has already ordered a pair as a Christmas gift.I'm sure others will follow suit.
Once again many thanks.”
Regards,
A M UK (1.12.03)
“I have just received the cufflinks and they are FANTASTIC. They are just perfect and I am so pleased so many many thanks!
Kindest regards,“
M B London (16.9.03)
“I was very pleased with the monogram "W" cufflinks. Thanks sooooo much.
I will be sure to let anyone I know looking for stylish, unique cufflinks to check out your site”.
M W Florida (26.10.03)
“I have received them, and they look beautiful. Thank you for all of your help.”
L W - New York (13.10.03)
“I just wanted to let you know that the cufflinks arrived, and are most satisfactory.”
A - Columbia USA (29.9.03)
“May I just thank you again for your prompt replies and good customer service.”
T T Northamptonshire UK (29.9.03)
“Thank you SO much for checking up on that for me! You really have a great service. I applaud your customer relations. (I should have ordered my dad a new set of cufflinks!) Thanks!”
M F Michigan (29.7.03)
“I received my cufflinks yesterday and they are absolutely great. My groomsman will definitely enjoy them.
Thanks again!”
K R Charlotte US (22.5.03)
“Dear Andrew,
I just received my package. The cufflinks look wonderful. Thank you again
for your assistance.
Regards”,
J R California US (25.2.03)